$1.99 Flat Rate Shipping Option! Click for details
General
Always Discreet
WhackyDVD is committed to 100% discreet shipping! All shipments are mailed in very nondescript packaging to prevent any indication as to the contents contained inside. Depending on the method of delivery the package will either be a plain white envelope or box, a standard Priority mail envelope, FedEx packaging, Express mail envelope, or plain brown box. The return address on the left-hand corner shows the company as "24-7 Internet, Inc". CLICK HERE to see examples of our discreet packaging.
Same Day Shipping
Domestic orders are shipped 5 days a week (Monday - Friday) from our Southern California operations facility except on the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day and New Years Day. All online adult DVD orders received before our designated cut-off times are sent out that same day.

USPS First Class Mail
(3-4 day average delivery)
6:00pm PST - M-F
USPS Priority Mail
(2-3 day average delivery)
6:00pm PST - M-F
FedEx Ground
(2-6 day average delivery depending on zone)
5:00pm PST - M-F
FedEx Express Saver
(3 day guaranteed delivery)
1:00pm PST - M-F
FedEx 2Day
(2 day guaranteed delivery)
1:00pm PST - M-F
FedEx Standard Overnight
(Guaranteed next day by 3:00pm, 4:30pm in rural areas)
1:00pm PST - M-F
FedEx Priority Overnight
(Guaranteed next day by 10:30am, 5 pm in remote areas)
1:00pm PST - M-F
International Orders
Please allow an additional day for processing and shipment.

* USPS Express mail guaranteed 1-2 business day delivery depending on the destination zip code. Call (800) ASK-USPS with our originating zip code (92799) and your destination zip code to find your delivery time frame.
Shipping Addresses
WhackyDVD offers delivery to PO Box addresses, US territories (Puerto Rico, Guam and the Virgin Islands), and even to military APO and FPO addresses. International customers can find information on our international shipping policies below.

International
WhackyDVD currently ships international purchase orders to the following countries :

Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, British Virgin Islands, Canada, Costa Rica, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Korea, Republic Of, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Province Of China, and the United Kingdom

USPS First Class Mail International
USPS Priority Mail International
In order to reduce the weight and size associated with shipping adult DVDs internationally, all international orders are shipped without the DVD cases. Shipments will include only the discs and cover art. International customers are responsible for knowing their own local/country restrictions. WhackyDVD assumes no responsibility for any associated customs fees or seized shipments.

Rates
Domestic Shipping Rates
Shipping rates start as low as $2.99 on orders shipping within the United States. Shipping rates vary depending on weight and destination of your order and are provided during the checkout process. We also offer $1.99 flat rate shipping on orders of 5 or more pieces. Details on our $1.99 flat rate shipping option are provided below.

$1.99 Flate Rate Shipping Option
Domestic purchase orders are eligible for $1.99 USPS Media Mail shipping on orders of 5 or more pieces. Simply place your order online and select the $1.99 flat rate shipping option during checkout of your order. Media Mail orders are shipped Monday through Friday. Please allow a minimum of 3 weeks for delivery from the date of shipment.
International Shipping Rates
All international orders are shipped without DVD cases (just discs and cover art), reducing the size and weight of your order. This allows us to offer flat-rate pricing on all international orders. Flat-rate shipping prices are provided during the checkout process.
Sales Tax
In accordance with applicable law, we are required to charge sales tax in the state of California where the shipping facility for WhackyDVD.com operates. Sales tax is applied to the total amount of the order during checkout.
Forms of Payment
We accept all major credit cards: Mastercard, Visa, American Express and Discover. NO checks or money orders will be accepted.

Order Policies
Customer Returns
Should you receive a DVD purchase that is defective, WhackyDVD offers a 14 day exchange policy from the date that your order is received. Please contact Customer Service at CustomerService@WhackyDVD.com ahead of time detailing your problem to obtain an RMA number. Returns received without an RMA number will not be accepted and will be returned to sender unopened.
Failed-Delivery Returns
Any orders returned to our facility in which the post office or FedEx was unable to deliver due to an error on the customer's part will result in the customer being responsible for any additional shipping charges for the item to be resent. All orders should be verified thoroughly before being submitted to WhackyDVD.com. We do not assume any responsibility for items not arriving due to a shipping error on the customer's behalf.
Canceling Orders
Due to the fact that we try to expedite your order as quickly as possible, we will do our best if you need to cancel an order you have already placed with us on the website. Please understand that we will attempt to do everything possible if you would like to cancel, but if the package has already been processed, we will be unable to cancel the order once it has shipped from our warehouse. You may contact customer service at CustomerService@WhackyDVD.com. Any cancellation requests made on Friday after 5pm PST will be handled the next business day on Monday.
What if I have a question that isn't covered here?
Please email customer service at CustomerService@WhackyDVD.com.


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©2007 24-7 Internet, Inc. All Rights Reserved.
By entering WhackyDVD.com, you agree to the terms as posted on this site. Prices and availablity subject to change without notice. 24-7 Internet, Inc. reserves the right to refuse service to anyone.

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